Portable restroom
questions, answered.
Clear answers about pricing, delivery, servicing, accessibility, construction sites, and events.
01How much does a portable toilet rental cost?
Pricing depends on the unit, rental length, delivery distance, service frequency, and site conditions. We provide a clear quote based on your actual project instead of advertising unrealistic bait pricing.
02How far in advance should I reserve?
A week or more is ideal for events and busy construction periods. We also handle short-notice requests when inventory and routing allow, so call us as soon as you know your date.
03How many units do I need?
We consider guest count, event duration, crew size, work hours, food and beverage service, and accessibility needs. Our team can recommend a practical starting count.
04Do you deliver to construction sites?
Yes. We plan placement around access, excavation, cranes, traffic flow, and the crew schedule. The surface must be stable and accessible for the delivery vehicle.
05Do you provide ADA accessible units?
Yes. ADA-accessible units offer more interior room, ground-level access, and features designed for users with mobility needs.
06Are hand-washing stations available?
Yes. We can add standalone hand-washing stations with water, soap, and paper towels to support hygiene at events and job sites.
07Do you service units during a rental?
Service frequency depends on use, duration, and the type of site. We can set a scheduled maintenance plan for longer rentals or high-traffic events.
08Can you deliver to a backyard?
Often, yes. We review driveway width, gate access, overhead clearance, ground conditions, and the safest placement before delivery.
09Do you rent restroom trailers?
We offer luxury restroom trailer options subject to availability, site access, power, water, and wastewater requirements.
10What happens if my event date changes?
Contact us promptly. We will review availability and update the delivery and pickup plan in writing. Change fees, if any, are explained before approval.
11Do you handle emergency rentals?
We try to help with urgent requests by checking nearby inventory and delivery routes. Call instead of relying on an online form for same-day needs.
12What is included in delivery?
The quote explains delivery, placement, equipment, pickup, service, and any site-specific charges. We do not hide logistics in vague fine print.
13Can I rent for several months?
Yes. Long-term rentals can include scheduled cleaning, restocking, and ongoing communication so the unit remains useful throughout the project.
14Are your units cleaned before delivery?
Units are prepared, stocked, inspected, and checked before delivery. Service schedules are planned around expected usage and conditions.
15What surface is needed?
A level, stable surface is best. Avoid soft mud, steep slopes, blocked access, active work zones, and locations that could create a safety hazard.
16Can you place units at a school or park?
Yes, with the property owner or responsible authority’s approval. We coordinate access, placement, timing, and any site rules.
17Do you provide toilet paper and supplies?
Standard service includes appropriate restroom supplies. Event and long-term plans can include extra restocking based on expected usage.
18What information do I need for a quote?
Share the address, rental dates, unit type, estimated people or crew size, event details, access notes, and any ADA or hand-washing requirements.
19Are you licensed to operate?
We maintain the registrations, permits, insurance, and vendor documentation required for the services and jurisdictions in which we operate. Documentation can be requested for review.
20How do I schedule pickup?
Pickup is arranged when the rental is booked and confirmed as the project or event end date approaches. Contact us if your schedule changes.
21Can you serve outside Arlington Heights?
Yes. We serve Arlington Heights and nearby northwest Illinois communities, including the locations listed in our service-area menu.
22Do you offer recurring service?
Yes. Recurring service is available for qualifying long-term placements, with frequency based on usage, weather, access, and unit type.
23Do you accept card payments?
Payment options and deposit requirements are included with your quote. Ask the team about the options available for your project.
24How do I request a quote?
Use the quote form, email us, or call (224) 362-6209. For urgent needs, calling is the fastest route.